Publications

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Author Title [ Type(Desc)] Year
Filters: Author is C. Cappiello  [Clear All Filters]
Book Chapter
Benbernou S, Brandic I, Cappiello C, Carro M, Comuzzi M, Kertész Attila, Kritikos K, Parkin M, Pernici B, Plebani P.  2010.  Modeling and Negotiating Service Quality. Service Research Challenges and Solutions for the Future Internet. 6500:157-208.
Journal Article
Kritikos K, Pernici B, Plebani P, Cappiello C, Comuzzi M, Benbernou S, Brandic I, Kertész Attila, Parkin M, Carro M.  2013.  A Survey on Service Quality Description. ACM COMPUTING SURVEYS. 46:1–58.

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