Modeling and Negotiating Service Quality

TitleModeling and Negotiating Service Quality
Publication TypeBook Chapter
Year of Publication2010
AuthorsBenbernou S, Brandic I, Cappiello C, Carro M, Comuzzi M, Kertész Attila, Kritikos K, Parkin M, Pernici B, Plebani P
EditorPapazoglou M, Pohl K, Parkin M, Metzger A
Book TitleService Research Challenges and Solutions for the Future Internet
Series TitleLecture Notes in Computer Science
PublisherSpringer Berlin / Heidelberg
ISBN Number978-3-642-17598-5
Page last modified: January 16, 2012