@article {16352,
	title = {A Survey on Service Quality Description},
	journal = {ACM COMPUTING SURVEYS},
	volume = {46},
	year = {2013},
	pages = {1{\textendash}58},
	issn = {0360-0300},
	author = {K. Kritikos and B. Pernici and P. Plebani and C. Cappiello and M. Comuzzi and S. Benbernou and I. Brandic and Attila Kert{\'e}sz and M. Parkin and M. Carro}
}
@conference {Kertesz:2009:SRV:1555336.1555341,
	title = {An {SLA}-based resource virtualization approach for on-demand service provision},
	booktitle = {Proceedings of the 3rd international workshop on Virtualization technologies in distributed computing},
	series = {VTDC {\textquoteright}09},
	year = {2009},
	pages = {27{\textendash}34},
	publisher = {ACM},
	organization = {ACM},
	address = {New York, NY, USA},
	keywords = {on-demand deployment, resource virtualization, service brokering, sla negotiation},
	isbn = {978-1-60558-580-2},
	doi = {http://doi.acm.org/10.1145/1555336.1555341},
	url = {http://doi.acm.org/10.1145/1555336.1555341},
	author = {Attila Kert{\'e}sz and G. Kecskem{\'e}ti and I. Brandic}
}
